Life is about events, not agencies. When people interact with the Government they do so in order to have a personal need met. Governments are working towards building the services...
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The e-Governance Landscape
With the incessant focus of Governments across the world to improve the service delivery, responsive engagement and increase the efficiency of its offices, significant impetus is being put on use of technology to transform governance the way it is done. Efforts are being put to provide better service delivery at reduced costs, increase public sector efficiency, minimize corruption, improve public sector efficiency, and improve the accountability, transparency and responsiveness of the public sector.
Governments and other agencies working on e-governance are taking up key initiatives and projects and addressing the challenges arising mainly because each country’s state and growth trajectory is different with varying nuances of its own. While each country is charting its own path in e-governance, countries may learn from the implementation of e-governance in other countries high on UN e-government index.
Productivity, Accuracy, Security and Scalability through Government Process Automation
Simplistically, RPAs may be defined as a set of tools to emulate human actions in computer systems. In e-governance projects which are quite large in scale and many departments are...
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Digital customs for faster clearances and trade facilitations
There is tremendous trend towards digital in all aspects of government services. With rampant push towards free-trade and globalization, World Trade Organization (WTO) in its trade facilitation agreement in 2013...
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Why designing will be a critical differentiator in building ingenious e-Government services?
We are moving into an economy where there is increasingly high demand on government services. There are constant pressures on public expenditure and an increasing demand to make use of...
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Digital Government Innovations during Pandemic
The global pandemic crisis has completely altered the way people and government used to conduct themselves in their day to day routine. Most the services and activity where physical movement...
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Stages of e-governance and Factors that accelerate its evolution
Governments across the world are focusing on e-governance to improve the lives of citizens. In the process, they are also making their lives easier by answering those questions, which perhaps...
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Can gamification in public sector bridge the quality divide between public and private sectors?
The Information Technology and Services industry has been a sort of revolution in service delivery whether it comes to private sector or public sector. However, it is also quite apparent...
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An assessment of Government of India’s Samagra Siksha Abhiyan
Education is an important and powerful tool for society to progress in multiple dimensions such as science, economics, politics and other spheres. India formulated National Policy on Education in 1986,...
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Ideas to ensure government service continuity in wake of COVID-19 pandemic
While the world stays in lockdown mode, the IT functions of government departments are expected to keep running and deliver business as usual. The unprecedented event that we are witness...
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